System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page

Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file ( Could not find atlassian-jira.log in current working directory )

Cause:
java.lang.IllegalArgumentException: Invalid complete key specified: null

Stack Trace: hide

java.lang.IllegalArgumentException: Invalid complete key specified: null
at com.atlassian.plugin.ModuleCompleteKey.<init>(ModuleCompleteKey.java:17)
at com.atlassian.plugin.DefaultPluginManager.getEnabledPluginModule(DefaultPluginManager.java:474)
at com.atlassian.plugin.webresource.WebResourceManagerImpl.getStaticPluginResource(WebResourceManagerImpl.java:229)
at com.atlassian.jira.ext.bucket.IssueBucketPortlet.includeResourceDependencies(IssueBucketPortlet.java:160)
at com.atlassian.jira.ext.bucket.IssueBucketPortlet.getVelocityParams(IssueBucketPortlet.java:81)
at com.atlassian.jira.portal.PortletImpl.getViewHtml(PortletImpl.java:117)
at com.atlassian.jira.portal.portlets.AbstractRequiresUserPortlet.getViewHtml(AbstractRequiresUserPortlet.java:25)
at com.atlassian.jira.web.portlet.bean.PortletRenderer.getNormalHtml(PortletRenderer.java:80)
at com.atlassian.jira.web.portlet.bean.PortletRenderer.renderPortlet(PortletRenderer.java:60)
at org.apache.jsp.secure.views.runportlet_jsp._jspService(runportlet_jsp.java:101)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:403)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:192)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:120)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:125)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:50)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:79)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:595)

Build Information:
Uptime : N/A
Edition : Enterprise
Version : 3.13
Build Number : 330
Atlassian Partner : null
Installation Type : EAR/WAR
Server ID : AKXS-S3FP-I74R-P9VU

Server Information:
Application Server: Apache Tomcat/5.5.25
Servlet Version: 2.4

File Paths:
Location of entityengine.xml: file:/usr/local/tomcat5.5/webapps/jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: Could not find atlassian-jira.log in current working directory

Memory Information:
Total Memory: 1265 MB
Free Memory: 566 MB
Used Memory: 699 MB
Total PermGen Memory: 304 MB
Free PermGen Memory: 217 MB
Used PermGen Memory: 86 MB

System Information:
System Date : ???????, 16 ??? 2008
System Time : 13:21:17
Current Working Directory : /usr/local/etc/rc.d
Java Version : 1.5.0_12-p6
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 1.5.0_12-p6-kran_02_oct_2007_14_19
Java Runtime : Java(TM) 2 Runtime Environment, Standard Edition
Java VM : Java HotSpot(TM) Server VM
User Name : www
User Timezone : Europe/Moscow
User Locale : ??????? (??????)
System Encoding : utf-8
Operating System : FreeBSD 6.3-PRERELEASE
OS Architecture : i386
Application Server Container :
Database type : mysql
Database JNDI address : java:comp/env/jdbc/JiraDS
Database URL : Hidden
Database version : 4.1.22
Database driver : MySQL-AB JDBC Driver mysql-connector-java-3.1.14 ( $Date: 2006-10-18 17:40:15 +0200 (Wed, 18 Oct 2006) $, $Revision: 5888 $ )
External user management : OFF
Crowd integration : OFF
JVM Input Arguments : -Duser.language=ru -Duser.country=RU -Dfile.encoding=utf-8 -XX:MaxPermSize=256m -Xms1280m -Xmx1280m -Djavax.net.ssl.trustStore=/etc/ssl/java/keystore -verbose:gc -Xloggc:/var/log/tomcat/java_gc.log -Djava.awt.headless=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djira.jelly.on=true -Djava.endorsed.dirs= -Dcatalina.base=/usr/local/tomcat5.5 -Dcatalina.home=/usr/local/tomcat5.5 -Djava.io.tmpdir=/usr/local/tomcat5.5/temp

Request Information:

• - Path Info: null
• - Query String: portletKey=com.atlassian.jira.plugin.bucket:portlet&filterId=11323&filterUserMods=false&maxIssues=25

Request Attributes

• javax.servlet.forward.request_uri : /jira/secure/RunPortlet.jspa
• javax.servlet.forward.context_path : /jira
• javax.servlet.forward.servlet_path : /secure/RunPortlet.jspa
• javax.servlet.forward.path_info : /500page.jsp
• javax.servlet.forward.query_string : portletKey=com.atlassian.jira.plugin.bucket:portlet&filterId=11323&filterUserMods=false&maxIssues=25
• javax.servlet.error.message :
• com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
• com.atlassian.gzipfilter.GzipFilter_already_filtered : true
• javax.servlet.error.servlet_name : action
• webwork.valuestack.head : com.atlassian.jira.web.action.portal.RunPortlet$ParameterPortletConfiguration@da801d[ portlet=com.atlassian.jira.ext.bucket.IssueBucketPortlet@18debc0 params={portletKey=[Ljava.lang.String;@671587, filterUserMods=[Ljava.lang.String;@18fa9e3, filterId=[Ljava.lang.String;@41d676, maxIssues=[Ljava.lang.String;@1b664bc} ps=<null> portlet=com.atlassian.jira.ext.bucket.IssueBucketPortlet@18debc0 id=-1 dashboardPageId=<null> key=<null> column=1 row=1 ]
• atlassian.core.seraph.original.url : /secure/RunPortlet.jspa?portletKey=com.atlassian.jira.plugin.bucket:portlet&filterId=11323&filterUserMods=false&maxIssues=25
• webwork.request_uri : /jira/secure/RunPortlet.jspa
• javax.servlet.error.exception : org.apache.jasper.JasperException: Invalid complete key specified: null
• os_securityfilter_already_filtered : true
• com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
• javax.servlet.error.request_uri : /jira/secure/RunPortlet.jspa
• jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@1110f21
• javax.servlet.error.status_code : 500
• webwork.view_uri : /secure/views/runportlet.jsp
• com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
• _sitemesh_filterapplied : true
• jira.webwork.cleanup : false
• loginfilter.already.filtered : true
• webwork.result : Value stack =========== ===========

Request Logging
0 log statements generated by this request:

Listeners

• Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
• Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
• Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services

• Backup Service (com.atlassian.jira.service.services.export.ExportService)
• Delay: 720 minutes
• USEZIP: Zip
• DIR_NAME: /data/jira/backups/
• OPT_DATE_FORMAT: yyyy-MM-dd--HHmm

Plugins

• Admin Menu Sections 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Browse Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Content Link Resolvers Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
• Enabled
• Custom Field Types & Searchers 1.0 - Plugin by Atlassian Software Systems
• Enabled
• FishEye Plugin 2.1 - Plugin by Atlassian Software Systems
• Enabled
• Issue Bucket Plugin 1.2 - Plugin by Atlassian Pty Ltd
• Enabled
• Issue Operations Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Issue Tab Panels Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Issue Views Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• JIRA Charting Plugin 1.4 - Plugin by Atlassian Pty Ltd
• Enabled
• JIRA Commit Acceptance Plugin 1.2 - Plugin by Midori
• Enabled
• configure.url: /secure/CommitAcceptanceConfigure.jspa
• JIRA Footer 1.0 - Plugin by Atlassian Software Systems
• Enabled
• JIRA Suite Utilities 0.6.5 - Plugin by Quadratica SRL
• Enabled
• JIRA TimeSheet Report and Portlet 1.7 - Plugin by Andriy Zhdanov
• Enabled
• Portlets Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Preset Filters Sections 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Project Panels Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Project Role Actors Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• RPC JIRA Plugin 3.13 - Plugin by Atlassian Software Systems Pty Ltd
• Enabled
• Renderer Component Factories Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
• Enabled
• Renderer Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Reports Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• The Connector for Microsoft Project 1.0 - Plugin by Ecliptic Technologies, Inc.
• Enabled
• Top Navigation Bar 1.0 - Plugin by Atlassian Software Systems
• Enabled
• User Format 1.0 - Plugin by Atlassian Software Systems
• Enabled
• User Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems
• Enabled
• User Profile Links 1.0 - Plugin by Atlassian Software Systems
• Enabled
• View Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Web Resources Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
• Enabled
• Webwork Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled
• Workflow Plugin 1.0 - Plugin by Atlassian Software Systems
• Enabled